Overnight Emergency Breakdown

Overnight Emergency Deliver

We understand that for many businesses, our urgent overnight delivery service is vital to enable their operation to continue after hours. With a 24/365 operational control centre, we provide a fast and reliable service to our customers, day or night.

The Challenge

All fast food restaurants within the UK rely on having a working source of hot, running water to remain operational. If the boiler becomes faulty, the restaurant cannot continue serving food and their kitchen must close whist maintenance work is carried out. Our customer is responsible for the supply and repair of equipment, including boilers, to a nationwide fast food chain and has to ensure that spare parts are accessible to its engineers at any time they are called out for maintenance.

The Solution

Stocking key parts within our 24/365 operational control centre, meant that they could be accessed at any time a breakdown occurred. Our 60-minute response times and dedicated delivery service ensured that parts would reach engineers quickly, to enable them to start repairs as soon as possible, even through the night.